End of Call Report

Webhook

POST

end-of-call-report

Webhooks

Last modified:2026-01-09 14:25:39

Maintainer:Not configured

Called after the call ends with a summary and optional structured analysis.

This is the most commonly used webhook for integrating call data into CRM systems.

Payload includes:

Call duration in seconds

AI-generated call summary

Structured analysis result (if analysisPlan was configured on the agent)

The response body is ignored.

Request

Authorization

Provide your bearer token in the

Authorization

header when making requests to protected resources.

Example:

Authorization: Bearer ********************

Body Params application/jsonRequired

Examples

Responses

🟢200

Acknowledged (response body ignored)

This response does not have a body.

Request Example

Shell

JavaScript

Java

Swift

curl --location --request POST 'https://your-api-server.com' \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data-raw '{
    "message": {
        "type": "end-of-call-report",
        "timestamp": "2025-12-13T12:05:30.000Z",
        "call": {
            "id": "5c4d030f-43e3-4e65-899e-8148521e660f",
            "type": "inboundPhoneCall",
            "status": "ended"
        },
        "phoneNumber": {
            "number": "+31850835037",
            "name": "Flireo Demo"
        },
        "customer": {
            "number": "+31612345678"
        },
        "durationSeconds": 84,
        "summary": "Klant vroeg naar openingstijden en wilde een afspraak maken voor volgende week.",
        "analysis": {
            "sentiment": 8,
            "hoofdonderwerp": "Afspraak maken",
            "vraag_beantwoord": true,
            "gesprek_kwaliteit": "Goed"
        }
    }
}'

Modified at 2026-01-09 14:25:39

Call Status Update

List analysis templates